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Can't Validate Product Key (Can't Connect to Server)

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Quotex

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Post Tue Feb 17, 2015 3:07 am

Can't Validate Product Key (Can't Connect to Server)

I've got a problem, when I Try to start up Automation it gives me a prompt that I can't connect to http://game.automationgame.com (I can connect to it in my browser just fine)

And when I try to login and Validate my key, it says I can't connect either. then It asks If i want to continue in offline mode. Which doesn't work, because I haven't activated my key yet.

Is there maybe a way to link my account to my key through a browser instead of using the Launcher?

Image

I hope that this can be fixed :/ I was looking forward to playing with the Larger engine types.
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07CobaltGirl

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Post Tue Feb 17, 2015 8:13 am

Re: Can't Validate Product Key (Can't Connect to Server)

Activate your key (or check to see if it already activated) in "User Control Panel > Automation" here on the forums. Make sure you're logging into the Automation Launcher using your forum username and password (password is case-sensitive).
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Quotex

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Post Tue Feb 17, 2015 10:00 am

Re: Can't Validate Product Key (Can't Connect to Server)

I am using my Forum Password and Username, And i checked to see if my key was active, it seems like it is active. But It's the first time starting up the game After i bought it, so the game probably doesn't recognize my account as a non-demo account.
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Daffyflyer

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Post Tue Feb 17, 2015 10:15 am

Re: Can't Validate Product Key (Can't Connect to Server)

I seem to recall Caz mentioning that could happen if you have a slightly odd network setup. You dont' happen to be connecting from a university network or something do you?
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07CobaltGirl

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Post Tue Feb 17, 2015 10:16 am

Re: Can't Validate Product Key (Can't Connect to Server)

Image


This is what you should see in your user profile under "Automation".
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Quotex

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Post Tue Feb 17, 2015 10:19 am

Re: Can't Validate Product Key (Can't Connect to Server)

Daffyflyer wrote:I seem to recall Caz mentioning that could happen if you have a slightly odd network setup. You dont' happen to be connecting from a university network or something do you?


I got no idea about my setup. I live in a assisted living group. So I have no way to change my setup. I do think it's not an average setup though, but not much I can change about it. Except for maybe taking my desktop to my parents house :| .

It hasn't Always been giving errors like this I think.

And yes, that is what I get when i check my user control panel, so the game is activated.
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Killrob

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Post Fri Feb 20, 2015 11:21 pm

Re: Can't Validate Product Key (Can't Connect to Server)

In case this remains unresolved, I would suggest you convert over to Steam as soon as the next version is out, there should be no issue once it's activated there.
Cheers!
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Microwave

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Post Sat Feb 21, 2015 3:29 am

Re: Can't Validate Product Key (Can't Connect to Server)

Have you got a smartphone with a 3/4g connection? If so, you could turn on your personal hotspot and connect your desktop to that if it has wireless network capabilities.

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