Game does not load

[sorvinoj]

I just bought this game. I launch it and get about half a second of music and it freezes and eventually closes itself on its own. Any help?

[Killrob]

Heyya!

First try lowering all graphics settings in the game launcher options menu and switch off SSAO and FXAA.
If it still does the same thing please follow steps 2 and 4 from this thread so that we can look into what might be happening.

Cheers!

[sorvinoj]

Here are the logs you asked for. I turned down graphics and unchecked the boxes and the problem persisted

[Killrob]

Alright, that looks like it's possible to sort out, I'll ask zeussy what these errors could come from.

[sorvinoj]

much appreciated

[sorvinoj]

Any word on this

[Killrob]

Not yet, the guys are out over the weekend. Probably tomorrow you'll get a reply.

[Dareios90]

Did you try the "Run as Administrator" and "Compatibility Mode"?

[sorvinoj]

How would i go about doing that

[zeussy]

Try running it in windowed mode. If you are not already.

I would also recommend updating your drivers, the dxdiag seems to indicate your video drivers are 3-4 years old, you can download the auto detect and install tool from here: http://support.amd.com/en-us/download/auto-detect-tool

[sorvinoj]

I have run it in windowed mode, now it stops, but i get a windows error instead of it freezng. Trying to update my drivers now to see if this works

EDIT
It just gives me an error saying Automation LAuncher has stopped working. I have updated my drivers as well

[Killrob]

Then, just to make sure it's not that, please try running the game in enforced Administrator Mode. You do that by right-clicking on the icon that starts the launcher and choose "Run as Administrator". It could have to do with that because some files seem to be inaccessible.

[Reaper392]

Another possibility is that your anti-virus software could be mistakenly flagging something in automation as a threat and stopping it from working. You could try setting your automation program and save folders as exceptions in your anti-virus to see if that helps (If it doesn't work then you can always take them out of the exception folder again if you aren't happy about doing this)

[sorvinoj]

Both of these suggestions have not resolved the problem. Any other ideas?

[zeussy]

At this point, I am not sure. Apart from a clean and reinstall.

The info for that can be found in this thread: viewtopic.php?f=16&t=1271