NEED Help, Graphics Issue

[Mercy]

:?: Hello,
I was trying to play the cosmetic designer but cant because graphic wise is being static. Also the main menu ui was working before the update is also static (background) . But the engine designer works perfectly. Also when I try to run at high graphics which I used to play on (think was 1440xsomething) the game would load to the head cover then crash. It would say automation launcher not responding. It never did that before I updated today.

Thank you for the help and responses,
Mercy

[Mercy]

Any idea on how to fix it? Wanna play with the cosmetic designer. Lol

[Daffyflyer]

Does it do the same thing if you lower all the graphics settings, turn off SSAO and FXAA etc?

[Mercy]

Yeah It keeps doing it, but for some reason the higher I put graphics, the launcher keeps crashing at the engine loading screen without the SSOA and FXAA. And thats just the cosmetic designer, the engine designer works perfectly sadly. Lol.

[Daffyflyer]

Could I get you to give us a DXDIAG report (instructions here - https://help.ea.com/article/how-to-gath ... nformation)

[Mercy]

Ok, I'll PM you it when I get a chance. Thanks for helping me Daffy.

[Daffyflyer]

No worries, I'm as keen as you are to get it working right, it should run better than the old version in theory

[Mercy]

Daffy, I sent the DXDIAG Report to contact@camshaftsoftware.com.

[Daffyflyer]

Ok, so Intel Integrated Graphics cards aren't really any kind of decent gaming card and arent' officially supported by Automation. I'd suspect you'll need to turn all the graphics settings all the way down and every possible option off to get it to run nicely on that.. :S

I'm still not quite clear on if it's crashing all the time or just on higher graphics settings though?

[Mercy]

When I play with the engine designer, my graphics slider was always high. Works fine but for the cosmetic designer is very staticky. I'm gunna uninstall it then reinstall to see if anything changes. Lol "wish me luck"

[Daffyflyer]

Yeaaah, that's unlikely to help. The only real solution is to get hold of something with a good enough graphics card (even super low end nVidia and ATI/AMD stuff will run it well)