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Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 3:41 pmby Daffyflyer
I'm assuming you mean you've had some poor customer support experiences, yes?
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 3:43 pmby Dwarden20
Daffyflyer wrote:I'm assuming you mean you've had some poor customer support experiences, yes?
You have no idea... lol
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 3:45 pmby Daffyflyer
I'm just trying to work out if there is anything we could do to make the people who are unhappy to launch Automation via Steam more happy to do so I guess? Is there anything we could do in your case?
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 3:47 pmby Dwarden20
It's really disappointing when you swore to the customer service rep you'd never use steam again, and lived by that creed but now I would have to use steam again to play a game I had been waiting so long for. If yall switch to steam I guess I wasted my money..
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 3:48 pmby Dwarden20
Daffyflyer wrote:I'm just trying to work out if there is anything we could do to make the people who are unhappy to launch Automation via Steam more happy to do so I guess? Is there anything we could do in your case?
Not trying to be bull headed I swear. I just won't use steam again, ever.
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 3:53 pmby Daffyflyer
Ok, so in your case it's not anything specific about how Automation would work through Steam, but rather that you've boycotted the platform in general, thus you'd be unable to use Automation?
Sorry if I'm asking too many questions, I just really want to find out as much as possible so we can try and work out a solution that keeps as many players as possible happy.
For example if people are upset by games keeping hours played data in Steam, I wonder if we can have an option to prevent Automation from having that data recorded.
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 3:57 pmby Dwarden20
Daffyflyer wrote:Ok, so in your case it's not anything specific about how Automation would work through Steam, but rather that you've boycotted the platform in general, thus you'd be unable to use Automation?
Sorry if I'm asking too many questions, I just really want to find out as much as possible so we can try and work out a solution that keeps as many players as possible happy.
No that's fine. Ask away. But yes, I have boycotted steam. I provided a quick Google search so that you can see all the people affected by steams terrible and generic customer support. The random bans barring you from the games, frustrations with game keys. Etc.
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 4:02 pmby Daffyflyer
Well, we can probably promise that if anyone randomly loses a copy of Automation that we'd provide a new key for free. But if folks aren't willing to use the service then I just don't know.
We will investigate further if it's possible to maintain a non-steam version that still works yet doesn't take up our entire lives to maintain, I suspect if it is doable the tradeoff is that multiplayer might not be workable in that version
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 4:10 pmby Dwarden20
Daffyflyer wrote:Well, we can probably promise that if anyone randomly loses a copy of Automation that we'd provide a new key for free. But if folks aren't willing to use the service then I just don't know.
We will investigate further if it's possible to maintain a non-steam version that still works yet doesn't take up our entire lives to maintain, I suspect if it is doable the tradeoff is that multiplayer might not be workable in that version
If multiplayer is the only tradeoff I'm completely fine with that.
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 4:12 pmby Daffyflyer
Dwarden20 wrote:Daffyflyer wrote:Well, we can probably promise that if anyone randomly loses a copy of Automation that we'd provide a new key for free. But if folks aren't willing to use the service then I just don't know.
We will investigate further if it's possible to maintain a non-steam version that still works yet doesn't take up our entire lives to maintain, I suspect if it is doable the tradeoff is that multiplayer might not be workable in that version
If multiplayer is the only tradeoff I'm completely fine with that.
Might be possible, or might be horribly complex and unrealistic for a tiny team like us. We'll see.
Re: Steam & Launcher Poll + Discussion
Posted:
Fri Oct 10, 2014 4:21 pmby Dwarden20
Daff!yflyer wrote:Might be possible, or might be horribly complex and unrealistic for a tiny team like us. We'll see.
I certainly hope so. I really don't want to miss out on Automation.
To put it this way, I've been without Internet (I'm using my mobile phone and data currently) and I'm still playing the release when the tracks first came out! I live in a rather remote location. Internet is expensive out here. Going to update tomorrow though, can't wait
Re: Steam & Launcher Poll + Discussion
Posted:
Sat Oct 11, 2014 2:09 amby Borobej
This is my first and probably only message in this forum. Why? Because deal with it. I like the game since beside of being innovative it's really well done, but I'm quite unsocial in the game community. It's just my leisure and I don't want to get it too complicated. Also there are plenty of people who know how this game should look and work to be as much realistic and still playable as possible, so I don't want to get in such debates. I only want to lay out my point of view in this matter.
From this short intro you could possibly deduce that I'm not a supporter of Steam-only idea. Yes, I don't like Steam (and any other similar services) so I don't use Steam and I never will. It's just a burden to me. I don't think that technically it would not work for me, but still it's another thing I would have to do / get to play my games. It's also letting a middleman between me and the developer - something you don't do if you really, really don't have to. Stupid and unthinkable. I want to pay you for your product and not some agent just for standing between us.
It won't bother me if there still will be an option to just dl game from your site (or through launcher like it works now), but If this will be a condition to get the game - well, I guess I won't get it then, which is quite unfair since I paid for it already. Real cars and engines are much more satysfying anyway, even if we're talking about Automation.
Conclusion? Never pay in advance for an unfinished product. This is the first game that seemed to be worthy of such action and considering this backstab I think it will be the last one.
Re: Steam & Launcher Poll + Discussion
Posted:
Sat Oct 11, 2014 2:45 amby Killrob
Borobej wrote:This is the first game that seemed to be worthy of such action and considering this backstab I think it will be the last one.
What backstab? Our asking "would you be fine with Steam only"? How is that a backstab in any sense?
Re: Steam & Launcher Poll + Discussion
Posted:
Sat Oct 11, 2014 2:49 amby gt1cooper
Is it a backstab, really, when people are, as a majority, asking for this convenience? Be as passionate as you like about it, let us know what you want, that is why this post was made. It isn't another thing, but rather THE thing you would have to do. People want this because having one launcher for 30 games is much more convenient than 30 launchers. It also would be less work for the devs, would better spread the news about the game through Steam's own advertising, and would make things in general more stable. Why is it more work to go on Steam? HOW is it a burden, over the current Camshaft-run launcher? You forgot to put reasons into this comment.
Please, try to keep in constructive, rather than hateful.
Re: Steam & Launcher Poll + Discussion
Posted:
Sat Oct 11, 2014 5:47 amby hillybilly
Daffyflyer wrote:hillybilly wrote:I voted for the third option since i do not use steam and would not want to open up an account over there.
Out of interest, why would you not want to open an account there? Quite a few people seem less willing to create a Steam account than an Automation account and I'd like to know why.
Because I do not want to support the company, I dislike it. I'm fine at supporting Automation because I like your company.
Also if it does not work (bug or anything), automation wont work.