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Game Is Not Starting

PostPosted: Sun Sep 06, 2015 9:58 am
by iheartmods
Hello,

Not much to go on in terms of logs but:

I go to start the game, from options menu or not and it just crashes - typical windows is looking for solutions thing.

Anyone help?

In the gamelog, it says that:
  Code:
[17:53:14] Engine: Kee Error: File does not exist.


Also should note that I am on windows 10 x64

Re: Game Is Not Starting

PostPosted: Sun Sep 06, 2015 1:14 pm
by Killrob
Hey there!

The "file does not exist" error is normal and everyone has it. Thanks for posting the log, the game crashes when trying to initialize your game sound. The next two lines of a working install would be:
...
[19:52:23] Engine: Loaded texture assets/ui/textures_manual/trash.dds
[19:52:23] Engine: Loaded texture assets/ui/textures_manual/copy.dds
[19:52:24] Lua: Initialising Sound Manager
[19:52:24] Lua: Initialising Music Manager
...
So let me guess... are you using a Razor headset or any headset that basically has an integrated soundcard? Any external soundcard? You could try to unplug that (headset or soundcard) and see if that "fixes" the problem. :)
Also, try running the game in Windows 8 compatibility mode if it then works but remains silent.

Cheers!

Re: Game Is Not Starting

PostPosted: Mon Sep 07, 2015 2:54 am
by iheartmods
Thanks for the reply,

Disabling the "Headphones" in the sound menu and launching it with no options menu opened the game. Don't have a razor headset tho...

Obviously, I have no sound.

I'll look into the no sound issue.

Re: Game Is Not Starting

PostPosted: Mon Sep 07, 2015 11:28 am
by Killrob
That problem should be fixed by the compatibility mode, have a look here: viewtopic.php?f=16&t=7581

Re: Game Is Not Starting

PostPosted: Thu Sep 10, 2015 1:02 am
by iheartmods
Installed a new audio driver and it works now!