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Game does not load

Posted:
Sat Feb 22, 2014 4:42 pm
by sorvinoj
I just bought this game. I launch it and get about half a second of music and it freezes and eventually closes itself on its own. Any help?
Re: Game does not load

Posted:
Sat Feb 22, 2014 6:57 pm
by Killrob
Heyya!
First try lowering all graphics settings in the game launcher options menu and switch off SSAO and FXAA.
If it still does the same thing please follow steps 2 and 4 from
this thread so that we can look into what might be happening.
Cheers!
Re: Game does not load

Posted:
Sun Feb 23, 2014 4:37 am
by sorvinoj
Here are the logs you asked for. I turned down graphics and unchecked the boxes and the problem persisted
Re: Game does not load

Posted:
Sun Feb 23, 2014 5:25 am
by Killrob
Alright, that looks like it's possible to sort out, I'll ask zeussy what these errors could come from.
Re: Game does not load

Posted:
Sun Feb 23, 2014 5:29 am
by sorvinoj
much appreciated
Re: Game does not load

Posted:
Mon Feb 24, 2014 4:06 am
by sorvinoj
Any word on this
Re: Game does not load

Posted:
Mon Feb 24, 2014 5:02 am
by Killrob
Not yet, the guys are out over the weekend. Probably tomorrow you'll get a reply.
Re: Game does not load

Posted:
Mon Feb 24, 2014 5:41 am
by Dareios90
Did you try the "Run as Administrator" and "Compatibility Mode"?
Re: Game does not load

Posted:
Mon Feb 24, 2014 10:14 am
by sorvinoj
How would i go about doing that
Re: Game does not load

Posted:
Tue Feb 25, 2014 12:53 pm
by zeussy
Try running it in windowed mode. If you are not already.
I would also recommend updating your drivers, the dxdiag seems to indicate your video drivers are 3-4 years old, you can download the auto detect and install tool from here:
http://support.amd.com/en-us/download/auto-detect-tool
Re: Game does not load

Posted:
Tue Feb 25, 2014 3:35 pm
by sorvinoj
I have run it in windowed mode, now it stops, but i get a windows error instead of it freezng. Trying to update my drivers now to see if this works
EDIT
It just gives me an error saying Automation LAuncher has stopped working. I have updated my drivers as well
Re: Game does not load

Posted:
Tue Feb 25, 2014 7:59 pm
by Killrob
Then, just to make sure it's not that, please try running the game in enforced Administrator Mode. You do that by right-clicking on the icon that starts the launcher and choose "Run as Administrator". It could have to do with that because some files seem to be inaccessible.
Re: Game does not load

Posted:
Tue Feb 25, 2014 9:21 pm
by Reaper392
Another possibility is that your anti-virus software could be mistakenly flagging something in automation as a threat and stopping it from working. You could try setting your automation program and save folders as exceptions in your anti-virus to see if that helps (If it doesn't work then you can always take them out of the exception folder again if you aren't happy about doing this)
Re: Game does not load

Posted:
Thu Feb 27, 2014 12:59 pm
by sorvinoj
Both of these suggestions have not resolved the problem. Any other ideas?
Re: Game does not load

Posted:
Fri Feb 28, 2014 3:46 pm
by zeussy
At this point, I am not sure. Apart from a clean and reinstall.
The info for that can be found in this thread:
viewtopic.php?f=16&t=1271