Page 1 of 1

Game does not load

PostPosted: Sat Feb 22, 2014 4:42 pm
by sorvinoj
I just bought this game. I launch it and get about half a second of music and it freezes and eventually closes itself on its own. Any help?

Re: Game does not load

PostPosted: Sat Feb 22, 2014 6:57 pm
by Killrob
Heyya!

First try lowering all graphics settings in the game launcher options menu and switch off SSAO and FXAA.
If it still does the same thing please follow steps 2 and 4 from this thread so that we can look into what might be happening.

Cheers!

Re: Game does not load

PostPosted: Sun Feb 23, 2014 4:37 am
by sorvinoj
Here are the logs you asked for. I turned down graphics and unchecked the boxes and the problem persisted

Re: Game does not load

PostPosted: Sun Feb 23, 2014 5:25 am
by Killrob
Alright, that looks like it's possible to sort out, I'll ask zeussy what these errors could come from.

Re: Game does not load

PostPosted: Sun Feb 23, 2014 5:29 am
by sorvinoj
much appreciated

Re: Game does not load

PostPosted: Mon Feb 24, 2014 4:06 am
by sorvinoj
Any word on this

Re: Game does not load

PostPosted: Mon Feb 24, 2014 5:02 am
by Killrob
Not yet, the guys are out over the weekend. Probably tomorrow you'll get a reply.

Re: Game does not load

PostPosted: Mon Feb 24, 2014 5:41 am
by Dareios90
Did you try the "Run as Administrator" and "Compatibility Mode"?

Re: Game does not load

PostPosted: Mon Feb 24, 2014 10:14 am
by sorvinoj
How would i go about doing that

Re: Game does not load

PostPosted: Tue Feb 25, 2014 12:53 pm
by zeussy
Try running it in windowed mode. If you are not already.

I would also recommend updating your drivers, the dxdiag seems to indicate your video drivers are 3-4 years old, you can download the auto detect and install tool from here: http://support.amd.com/en-us/download/auto-detect-tool

Re: Game does not load

PostPosted: Tue Feb 25, 2014 3:35 pm
by sorvinoj
I have run it in windowed mode, now it stops, but i get a windows error instead of it freezng. Trying to update my drivers now to see if this works

EDIT
It just gives me an error saying Automation LAuncher has stopped working. I have updated my drivers as well

Re: Game does not load

PostPosted: Tue Feb 25, 2014 7:59 pm
by Killrob
Then, just to make sure it's not that, please try running the game in enforced Administrator Mode. You do that by right-clicking on the icon that starts the launcher and choose "Run as Administrator". It could have to do with that because some files seem to be inaccessible.

Re: Game does not load

PostPosted: Tue Feb 25, 2014 9:21 pm
by Reaper392
Another possibility is that your anti-virus software could be mistakenly flagging something in automation as a threat and stopping it from working. You could try setting your automation program and save folders as exceptions in your anti-virus to see if that helps (If it doesn't work then you can always take them out of the exception folder again if you aren't happy about doing this)

Re: Game does not load

PostPosted: Thu Feb 27, 2014 12:59 pm
by sorvinoj
Both of these suggestions have not resolved the problem. Any other ideas?

Re: Game does not load

PostPosted: Fri Feb 28, 2014 3:46 pm
by zeussy
At this point, I am not sure. Apart from a clean and reinstall.

The info for that can be found in this thread: viewtopic.php?f=16&t=1271