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activation help

PostPosted: Tue Sep 03, 2013 1:28 pm
by lolime
Hello i accidentally activate my preorder on a account that i could not play in game im not banned or anything but the account is real, It said user name not found but that account was a real account. :shock:

Re: activation help

PostPosted: Tue Sep 03, 2013 1:31 pm
by lolime
my user name that wont log into the game is lollime

Re: activation help

PostPosted: Tue Sep 03, 2013 2:56 pm
by Daffyflyer
Make sure your username is typed in the correct case, if that doesn't fix it, try reseting the password for that account via the forums.

Re: activation help

PostPosted: Tue Sep 03, 2013 5:30 pm
by Der Bayer
Your username is "lolime", not "lollime"

Re: activation help

PostPosted: Tue Sep 03, 2013 7:29 pm
by Daffyflyer
Der Bayer wrote:Your username is "lolime", not "lollime"


Nah, he has another account, spelt that way and with an activated copy.

Re: activation help

PostPosted: Wed Sep 04, 2013 2:18 am
by T16
Yeah you have to spell Lollime with an uppercase L else it won't work.